App Support

Support for PursPet

Need help with the app, want to report a problem, or have an idea for a better daily money check-in? Send a note and we will review it directly.

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Contact

For app problems, include your device model, iOS version, what you were trying to do, and what happened.

What to send

We can help with app issues and product feedback.

Report crashes, incorrect safe-spend values, setup issues, reminder behavior, or anything that blocks normal use.

Share confusing copy, unclear screens, or moments where the app did not explain your money state well enough.

Suggest improvements that would make PursPet more useful, calmer, or easier to trust day to day.

Response time

We aim to review support emails within 3 business days. Some issues may require follow-up questions before we can reproduce or fix the problem.

Please do not include passwords, bank login details, full card numbers, or other sensitive financial credentials in your message.